7uj7 Privacy Policy — Your Data, Your Rights
This Privacy Policy explains what personal information 7uj7 collects, why we collect it, how we use and protect it, and what rights you have over your own data. Please read it carefully before using the platform.
Introduction
7uj7 operates the online casino and sports betting platform accessible at https://7uj7.pro (the "Platform"). As a platform serving registered players in Bangladesh, 7uj7 collects and processes certain personal data in the course of providing its services. This Privacy Policy ("Policy") describes, in plain and formal terms, exactly what data we collect, the purposes for which we use it, the circumstances under which we may share it with third parties, how long we retain it, and the rights available to you as a data subject. By registering an account and using the 7uj7 Platform, you acknowledge that you have read and understood this Policy.
This Policy applies to all users of the 7uj7 Platform, including registered players, visitors who browse the platform without creating an account, and any other individuals whose personal data is processed in connection with the platform's operation. References to "you" or "your" in this Policy refer to any such individual. References to "we", "us", or "our" refer to 7uj7.
Your Privacy at a Glance
Encrypted Storage
All personal data is stored with 256-bit SSL encryption applied to every transmission.
No Data Selling
7uj7 never sells your personal data to third parties for marketing or commercial purposes.
Cookies Used
7uj7 uses essential, functional, and analytics cookies. You can manage preferences in your browser.
Your Rights
You may access, correct, or request deletion of your personal data at any time by contacting support.
SSL Secured
256-bit SSL encryption protects every login, deposit, and withdrawal session on 7uj7.
Contact Us
For privacy-related queries, contact the 7uj7 support team via the platform's support channel.
Information We Collect
7uj7 collects personal information in the following categories, depending on how you interact with the platform:
- Registration data — your full legal name, date of birth, phone number, and any other details you provide when creating your 7uj7 account. This data is required to open an account and is used for identity verification and KYC compliance.
- KYC verification documents — copies of government-issued photo identification, proof of address, or other documents submitted during the account verification process.
- Financial transaction data — records of all deposits made via bKash, Nagad, Rocket, Upay, or other supported payment methods, all withdrawal requests and processing records, and any bonus or promotional funds credited to your account.
- Gaming and betting activity data — records of games played, bets placed, game outcomes, session durations, and any other activity conducted while logged into your 7uj7 account.
- Technical and device data — IP address, browser type and version, operating system, device type, time zone, referring URL, and other standard server log data collected automatically when you access the platform.
7uj7 collects only the personal data that is necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where expressly required by applicable law for KYC or anti-money laundering compliance purposes.
How We Use Your Information
7uj7 uses personal data for the following specific purposes:
- Account management — to create, maintain, verify, and administer your 7uj7 account, including processing your registration, verifying your identity, and managing your account settings and preferences.
- Service delivery — to provide the games, betting markets, bonuses, promotions, and other features that constitute the 7uj7 Platform, and to process deposits, withdrawals, and all associated financial transactions.
- Legal and regulatory compliance — to fulfil our obligations under applicable anti-money laundering laws, KYC regulations, responsible gaming requirements, and any other legal obligations that apply to the operation of the platform.
- Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, money laundering, underage access, multi-accounting, and any other prohibited conduct described in our Terms & Conditions.
- Customer support — to respond to your enquiries, complaints, and requests, to resolve disputes, and to keep records of support interactions as required for quality assurance and regulatory purposes.
- Platform improvement — to analyse aggregate, anonymised usage patterns to improve the performance, features, and user experience of the 7uj7 Platform. No individually identifying data is used for this purpose.
Legal Basis for Processing
7uj7 processes your personal data only where a lawful basis for doing so exists. The legal bases on which we rely are:
- Contractual necessity — processing required to perform our contract with you, which is entered into when you register your 7uj7 account. This covers account creation, game and betting service delivery, payment processing, and bonus administration.
- Legal obligation — processing required to comply with applicable law, including anti-money laundering regulations, KYC obligations, record-keeping requirements under financial services law, and responsible gaming obligations.
- Legitimate interests — processing for fraud detection, platform security, and the prevention of prohibited conduct, where our legitimate interest in maintaining a safe and compliant platform is not overridden by your rights and interests.
- Consent — where we process your data for purposes not covered by the above bases (for example, sending you optional marketing communications), we will seek your explicit consent before doing so and will provide you with a straightforward means of withdrawing that consent at any time.
Sharing Your Information
7uj7 does not sell your personal data to any third party. We share personal data only in the following limited circumstances:
- Payment service providers — transaction data is shared with bKash, Nagad, Rocket, Upay, or other payment processors to the extent necessary to process your deposits and withdrawals. These providers process your data under their own privacy policies and in accordance with applicable financial services regulations.
- Game and platform technology providers — technical operational data may be shared with third-party game providers (including Evolution Gaming, Pragmatic Play, NetEnt, Spribe, Ezugi, and Microgaming) and platform technology partners to the extent required to provide the games and services you access on 7uj7.
- Fraud prevention and compliance services — identity verification and KYC data may be shared with specialist third-party compliance or identity verification service providers in order to meet our anti-money laundering, fraud detection, and regulatory obligations.
- Legal and regulatory authorities — where required by applicable law, court order, or regulatory direction, 7uj7 may disclose personal data to the relevant government authority, law enforcement agency, or regulatory body. We will disclose only the minimum data required to satisfy the legal obligation.
In all cases where we share personal data with third parties, we take reasonable steps to ensure that those parties handle your data in a manner consistent with applicable privacy law and with the protections described in this Policy.
No Sale of Personal Data
7uj7 does not, and will not, sell, rent, lease, or otherwise commercially exploit your personal data to or with any third party for that third party's own marketing, advertising, or commercial purposes. Your data is used solely in the manner described in this Privacy Policy.
Payment Data and Financial Information
When you make a deposit via bKash, Nagad, Rocket, or another supported payment channel, the payment transaction itself is processed directly by the relevant payment service provider. 7uj7 receives confirmation of the transaction outcome (success or failure) and records the transaction amount and reference in your account ledger. 7uj7 does not store raw card numbers, mobile wallet PIN s, or full payment credentials on its own servers.
All financial transaction records are retained for the period required by applicable financial services and anti-money laundering law. This retention period may extend beyond the closure of your 7uj7 account. During that retention period the records are accessible only to authorised 7uj7 compliance personnel and, where legally required, to the relevant regulatory or law enforcement authority.
Cookies and Tracking Technologies
7uj7 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help the platform function correctly, remember your preferences, and understand how users interact with the platform. 7uj7 uses three categories of cookies:
- Essential cookies — strictly necessary for the platform to operate. These include session authentication cookies that keep you logged in, security cookies that protect against cross-site request forgery, and load-balancing cookies. Essential cookies cannot be disabled without breaking core platform functionality.
- Functional cookies — used to remember your account preferences such as language settings, display preferences, and responsible gaming tool configurations. These cookies improve your experience but are not strictly essential. You may disable them in your browser settings, though doing so may affect certain platform features.
- Analytics cookies — used in aggregate, anonymised form to understand how visitors use the platform, which pages are visited most frequently, and where technical issues occur. The data collected by analytics cookies does not identify individual users and is used solely for platform improvement purposes.
You can manage or delete cookies at any time through your browser's settings. Please note that disabling all cookies may impair the functionality of the 7uj7 Platform and may prevent you from logging in or accessing certain features. For detailed guidance on managing cookies in your specific browser, refer to your browser provider's help documentation.
Data Retention
7uj7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: account registration and KYC data is retained for the duration of your account plus a minimum of five (5) years following account closure, in compliance with applicable anti-money laundering record-keeping requirements; financial transaction records are retained for the same period; gaming and betting activity logs are retained for a minimum of two (2) years from the date of the relevant activity; customer support correspondence is retained for two (2) years from the date of resolution.
When the applicable retention period expires, 7uj7 will securely delete or anonymise the relevant personal data. Where data cannot immediately be deleted due to technical constraints (for example, data held in encrypted backup archives), it will be isolated from further active processing until deletion is possible.
Your Rights Over Your Personal Data
As a user of the 7uj7 Platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact the 7uj7 support team using the contact details available on the platform:
- Right of access — you have the right to request a copy of the personal data that 7uj7 holds about you, together with information about how it is being used and with whom it has been shared.
- Right of rectification — you have the right to request that 7uj7 correct any inaccurate or incomplete personal data held about you without undue delay.
- Right of erasure — you have the right to request that 7uj7 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where the processing is unlawful. Note that this right is subject to our legal data retention obligations.
- Right to restrict processing — you have the right to request that 7uj7 suspend the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested or while a complaint is being investigated.
- Right to data portability — where technically feasible and where processing is based on your consent or on a contract, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
7uj7 will respond to all valid data rights requests within thirty (30) days of receipt. Where a request is complex or where a large volume of requests has been received, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
How to Submit a Data Rights Request
To exercise any of the rights listed above, contact the 7uj7 support team via the support channel available on the platform. Please state clearly which right you are exercising and provide sufficient information for us to identify your account. 7uj7 may request proof of identity before processing any data rights request in order to ensure that personal data is not disclosed to an unauthorised person.
Security
7uj7 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data transmissions between your device and the 7uj7 servers; encrypted storage of sensitive account data at rest; role-based access controls that restrict access to personal data to only those 7uj7 personnel who require it for their job function; regular security testing and vulnerability assessments; and industry-standard firewall and intrusion detection systems.
While 7uj7 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, 7uj7 will notify you without undue delay and will take immediate steps to contain and remediate the incident.
Children's Privacy
The 7uj7 Platform is strictly intended for individuals aged 21 years and above. 7uj7 does not knowingly collect or process personal data relating to persons under the age of 21. If 7uj7 discovers or is notified that personal data belonging to a person under the age of 21 has been collected, that data will be deleted immediately and the associated account will be permanently closed. If you are a parent or guardian and believe that your child has registered an account on 7uj7, please contact the support team immediately using the contact details available on the platform.
Changes to This Privacy Policy
7uj7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or operational changes to the platform. When changes are made, the revised Policy will be published on this page with an updated "Last Updated" date. Where a change materially affects your rights or the way in which we process your data, we will make reasonable efforts to notify registered players via the contact details associated with their account. Your continued use of the 7uj7 Platform following publication of an updated Policy constitutes your acceptance of the revised terms.
Questions About This Policy
If you have any questions, concerns, or complaints about this Privacy Policy or about the way 7uj7 handles your personal data, please contact the 7uj7 support team via the support channel available on the platform. We aim to acknowledge all privacy-related enquiries within 24 hours and to resolve them within 14 business days. All privacy correspondence must be submitted in writing via the channels provided on the platform.
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